Communication with Chapters

From LU
Jump to: navigation, search
Hammer.png This article needs work to bring up to the standards of this wiki, either by expansion or lots of editing. Articles requiring only proofreading or wikifying should be tagged with wikify.

To help the Web team and its volunteers deliver the best service possible, we settled on the following means of communicating with chapters:

  • Each chapter has a mailing list (typically [name] which serves as a forum for all requests, responses and discussions. All correspondence should be copied to the mailing list so people can keep up.
    • Interested volunteers from the LU Web team or chapters can subscribe to these lists by using the Mailman interface or by e-mailing the Web team leader (currently Michael Price).
    • Requests should not be sent to the broader web-team list except in a contingency (i.e. immediate attention required but no one is available on the chapter-specific mailing list).
  • One person or tightly-knit group is selected to manage the Web site needs of the chapter.
    • Managers should respond to all requests within 1-2 days, even if the response is "we don't know how to do this but we'll work on it."
    • Managers are also responsible for talking to LU and chapter volunteers personally to divide up and triage work based on everyone's availability.
    • Managers can be from LU or from the chapter. Typically they are from LU at first, but we are happy to hand off responsibility to the chapters.
    • Current managers include:
      • Stanford: [unassigned]
      • Chicago: [unassigned]
      • Duke: [unassigned]
      • Northwestern: [unassigned]
      • BC: [unassigned]
      • Illinois: [unassigned]
      • UMBC: [unassigned]
      • Harvard: [unassigned]
  • Everyone is encouraged to make use of the Web Team chat room (Jabber/XMPP/Gchat:, where helpful volunteers often lurk. Poking in here and asking a question will often get it answered immediately.